Payment and delivery

How to pay for your order
1
Bank transfer
2
PayPal
Payment security
We don’t take payment directly through the site — for maximum payment security and to avoid phishing. Please place an order through the cart; the customer team will confirm the availability of goods and the current price, after which they will contact you and provide all the necessary information to make payment.
Shipping
cost
Free shipping conditions

Standard shipping to the United States is free on orders over $3,000, excluding applicable taxes, duties and fees.

This applies to our full range — servers, storage systems, network switches, GPU platforms, workstations, racks, components and accessories alike.

Free shipping covers standard transportation, including insurance against loss of or physical damage to the goods in transit. Import duties, tariffs, customs clearance and brokerage fees, and express air freight are quoted separately.

Orders below the threshold

Orders below $3,000 are shipped at cost. The exact charge depends on shipment dimensions, weight and number of packages, and is confirmed before payment.

Customs, VAT and duties

Orders are normally shipped DAP to the agreed delivery address (Incoterms® 2020)

The customer acts as the Importer of Record and is responsible for import customs clearance, applicable duties, additional tariffs and customs or brokerage fees.

Commercial shipments valued above $2,500 generally require formal customs entry and a customs bond. Formal entry may also be required for certain shipments below this value. Your customs broker or carrier may request your EIN or another applicable importer identification number, together with any required authorisation documents.

US import charges depend on the product’s HTS classification, country of origin, customs value and the rules in force at the time of import. Shipment from Lithuania does not necessarily mean that the equipment is of EU origin.

Contact our team for an estimated landed cost for your configuration before ordering. Final import charges are determined during customs clearance.

Shipping companies we work with
Our main logistics partners are DHL and TNT. We can change delivery service for faster shipping
tnt
dhl
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Other delivery services

We can ship your order by any service, providing you pay for shipping. Check with our customer team for details.

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Shipping destinations

We ship across the EU, the UK, and the USA. Delivery to other countries is also available — please contact our customer service team for shipping costs and delivery times.

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Shipping from warehouse

We ship equipment within 4 working days. TIming dependent on equipment availability and destination country.

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Delivery speed

We deliver to the US within 6–12 working days from dispatch. Express air freight is available on request at 5–9 working days. Customs clearance typically adds 1–3 working days.


Get free consultation
Got your own question?
Ask to consultant
How much do servers cost?
Server prices start from 550  € and depend on the components. After configuring the server, you will see the final price.
What is included in the warranty?
A service engineer traveling to the site of the repair;
Repair and/or replacement of components.
More about warranty
What are the terms of delivery?
We ship from our warehouse in Vilnius, Lithuania. In-stock items are dispatched within 1–2 working days; custom-built configurations within 3–5 working days. Transit times from dispatch, in working days: United States — 6–12 days
Still have question? Save your time — leave request and we’ll help you.

Any server or storage you can configure according to your demands in our configurator or by consulting with an expert. Our expertise helps us set new quality standards